1. Information We Collect

We collect information you provide directly, including your name, email address, company name, and payment information. We also collect usage data such as pages visited, features used, and API request patterns.

2. How We Use Your Information

We use your information to:

Provide and maintain the Uptivly service
Process payments and manage subscriptions
Send transactional emails (alerts, billing, account updates)
Improve our service and develop new features
Respond to support requests

3. Data Isolation

Uptivly enforces strict data isolation. Data within each workspace is accessible only by authorized members of that workspace. We do not access, share, or aggregate data across workspace boundaries unless required by law.

4. Data Security

We use industry-standard security measures including TLS 1.3 for data in transit, AES-256 encryption for data at rest, scoped bearer token authentication, and role-based access controls.

5. Third-Party Services

We may use third-party services for payment processing, email delivery, and infrastructure hosting. These services are bound by their own privacy policies and are selected for their security practices.

6. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie settings in your browser.

7. Data Retention

Active account data is retained for the duration of your subscription. After cancellation, data is preserved for 30 days before deletion. You may request immediate data deletion by contacting us.

8. Your Rights

You have the right to access, correct, export, or delete your personal data. You may also request that we restrict processing of your data. Contact us at privacy@uptivly.com to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email. Your continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at privacy@uptivly.com.